44Aces Online Casino Privacy Policy

At 44Aces Online Casino, we are committed to protecting your personal information and ensuring your privacy is respected at every step of your experience with us. This Privacy Policy explains how we collect, use, store, and share your personal data when you access our platform at 44aces.com or 44aces.co.uk. We encourage you to read this document carefully. By using our services, you confirm that you have read and understood how we handle your data. If you have any questions or concerns, you can reach our Data Protection Officer directly at dpo@44aces.com.

Who We Are

We are operated by Skill on Net Ltd, a company registered in Malta under company registration number C50024, with our registered office at Office 1/5297, Level G, Quantum House, 75 Abate Rigord Street, Ta'Xbiex XBX 1120, Malta. Payment processing agent services are handled by Skill On Net Limited (UK), registered under company number 14264775, with offices at Suite A, 4-6 Canfield Place, London NW6 3BT. We hold a licence issued by the UK Gambling Commission under account number 39326. Our services are available exclusively to players residing in Great Britain, and we are fully integrated with GAMSTOP and GamProtect responsible gambling programmes.

What Personal Data We Collect

Here at 44Aces Online Casino, we may collect the following categories of personal information when you register, use our services, or contact us:

Identity data: full name, date of birth, username, and copies of identity documents
Contact data: email address, phone number, and residential address
Financial data: payment method details, transaction history, deposit and withdrawal records in GBP or other permitted currencies
Technical data: IP address, browser type, device identifiers, operating system, and login timestamps
Usage data: pages visited, games played, session duration, bonus redemptions, and VIP Club activity
Communications data: records of your interactions with our 24/7 customer support team
Verification data: documents submitted to satisfy Know Your Customer (KYC) and anti-money laundering obligations

How We Collect Your Data

We collect your personal information through the following means:

When you complete our 44Aces login or sign-up process and create an account
When you make a deposit or request a withdrawal using methods such as PayPal, Visa, Mastercard, Apple Pay, or Paysafe
When you claim a 44Aces bonus, including welcome free spins, daily offers, or promotional rewards
When you contact our support team via live chat or email
Automatically through cookies and tracking technologies during your visits to our website
From third parties such as payment processors, identity verification providers, and regulatory bodies

How We Use Your Personal Data

At 44Aces, we use your personal data only for legitimate purposes. Specifically, we process your information to:

Create and manage your player account and verify your identity
Process deposits and withdrawals securely and in compliance with closed-loop payment requirements
Deliver and improve our gaming services, including slots, live casino, table games, bingo, and video poker
Administer bonuses, free spins, and our VIP Club loyalty programme
Comply with our obligations under UK Gambling Commission regulations, including responsible gambling checks and GAMSTOP integration
Send you marketing communications where you have given us consent to do so
Detect and prevent fraud, money laundering, and other unlawful activity
Respond to your enquiries and resolve disputes through our customer support department or our ADR provider, eCOGRA

Legal Basis for Processing

We at 44Aces Online Casino process your personal data on the following legal grounds:

Contract performance: processing necessary to provide you with our gaming services
Legal obligation: compliance with UK gambling law, anti-money laundering regulations, and UKGC licence conditions
Legitimate interests: fraud prevention, platform security, and business improvement
Consent: for direct marketing communications, which you may withdraw at any time

Cookies and Tracking Technologies

Our 44Aces Online Casino website uses cookies and similar tracking technologies to enhance your experience, analyse site traffic, and personalise content. We use strictly necessary cookies to operate our platform, as well as analytical and marketing cookies where you have provided your consent. You may manage your cookie preferences at any time through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of our services.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners where necessary to deliver our services, including:

Payment processing providers and banking partners
Identity verification and KYC service providers
Game software providers such as Evolution, NetEnt, Play'n GO, Yggdrasil, and others
Regulatory authorities, including the UK Gambling Commission
Our ADR provider, eCOGRA, in the event of an unresolved dispute
Law enforcement agencies when required by applicable law

All third parties we engage with are contractually required to handle your data securely and in accordance with applicable data protection legislation.

Data Retention

We retain your personal data for as long as your account remains active and for a minimum of five years following account closure, in accordance with our regulatory obligations under UK law. Financial records may be retained for longer periods where required by anti-money laundering legislation. When data is no longer needed, we securely delete or anonymise it.

Your Rights

As a player based in Great Britain, you have the following rights in relation to your personal data held by us:

Right of access: you may request a copy of the personal data we hold about you
Right to rectification: you may ask us to correct inaccurate or incomplete data
Right to erasure: you may request deletion of your data, subject to our legal retention obligations
Right to restrict processing: you may ask us to limit how we use your data in certain circumstances
Right to data portability: you may request your data in a structured, machine-readable format
Right to object: you may object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, please contact our Data Protection Officer at dpo@44aces.com. We will respond to all valid requests within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. Our 44Aces Online Casino platform uses industry-standard encryption, secure server infrastructure, and access controls to safeguard your information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you via email or a prominent notice on our platform. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data at 44 Aces Online Casino, please contact our Data Protection Officer at dpo@44aces.com. For general support enquiries, our customer support team is available 24/7 through our website's support section. We are here to help and committed to resolving any concerns you may have promptly and transparently.

Content updated: July 12, 2026